Mark’s current assignments and principal focus include aligning senior management teams, developing the strategy for and implementation of horizontal, high-performance organizations (brand teams, matrix structures, global teams) and executive coaching and development. He also manages business-process redesign projects for various transformative operations and human resources-systems initiatives.

Mark began his career in organizational consulting and change management with Cap Gemini Ernst & Young (formerly United Research Co.), designing and delivering labor-management initiatives that boosted productivity, enhanced leadership skills, and reduced arbitration.

Mark held key in-house management development positions at Merrill Lynch & Co., and American Express. He was instrumental in creating multi-level development programs for businesses across the U.S., Canada, U.K., Latin America, and Japan. He specialized in internal consulting, working closely with business units to develop training game plans to improve sales, marketing, and operational effectiveness.

Mark’s corporate experience also includes Citigroup’s (formerly Citibank’s) Systems and Technology Division, where he was director of training and organization development. Within a matrix organization, he instituted performance management, high-potential identification and leadership development, assessment centers, succession planning, and project management across business lines.

Before his association with GDS, Mark was an area managing director with the global human resources and career services consulting firm of Drake Beam Morin. There, he improved operations and revitalized their practice areas in senior-level executive coaching and development, outplacement consulting, and training.