Client Voices

These comments were offered by executives at the time of the book’s publication. Their titles and companies may have changed.

“A forceful seven-step self-improvement process that can be used by anyone interested in taking up their game, whether on the job or in their life.” 

Marshall Goldsmith || Author || The New York Times bestseller MOGO

“When Goliaths Clash should be read by all executives intent on turning dysfunctional conflict into honest, open debate; define clear roles and accountabilities; and growing business relationships that produce results and success.”

Robert A. Lutz || Vice Chairman || Product Development and Chairman || General Motors North America, General Motors Corporation

For a company like ours, which is moving from mid-cap to large-cap, the HPO (high-performance) model is critical…When you get to the complexity that we have…(w)e can no longer rely on a few people at the top to make the calls…HPO stops the second-guessing, empowers teams, creates trust, and enables you to move quickly.

John Cowles || CEO & President || TruGreen

“We have achieved 25 percent greater growth than a year ago. . . . People at every level are more willing to step up and contribute . . . There is also a much greater awareness of our strategic vision and, as a result, higher motivation and involvement on all levels.”

Petros Kalkanis || Managing Director || Johnson & Johnson Consumer Health Care || Russia, Ukraine, and the other former Soviet Republics

“. . . steady, consistent sales growth of 9.6 percent over five years; market-share growth of more than four points over three years; and profit growth that exceeds sales growth.” 

William D. Higgins || President || Ricola U.S.A.

Great Business Teams is an original and provocative approach to building high-performing teams….  [that] digs deeply into the dynamics of organizational life to discover the ‘code’ for standout performance…”

Frances Hesselbein || Funding President & Chairman || Board of Governors, Leader to Leader Institute; Recipient, Presidential Medal of Freedom

“. . . we were able to move quickly to optimize the value of an acquisition. . . . We went from identifying the acquisition to closing it—including raising over a billion dollars of financing from the outside market—in three months. We went from separate entities to full integration in six months.”

Bob Gamgort || CEO || Pinnacle Foods

“The company has continued to grow, breaking records in a way that has far exceeded the senior team’s expectation.”

Ken Bloom || CEO || INTTRA, Inc.

“We’ve met and exceeded the goals we set for ourselves three years ago. We have achieved consistent annual growth of 20 percent in the bottom line. We’ve almost doubled profitability in the business.”

John Doumani || Managing Director || Fonterrra Australia New Zealand

“. . . Redken achieved 10 years of double-digit sales and profit growth—a record no other hair care company has matched in the last decade.”

Patrick  Parenty || President, Brands || Professional Products Division, L’Oréal USA, Inc.

 “Developing High-Performing Leaders” was not merely a training experience but a team-building event. Participants built trust and relationships; … they learned how to play in the same sandbox and… manage their people better….We’re now managing meetings for speed, clarifying issues, and resolving them by assigning ownership, stakeholders, and a time frame. This has shortened issue-resolution time….The session changed my team’s morale, behavior, and emotional acceptance of the process.

Jeff Erle || CEO || MobilityWare